Search found 8 matches

by voyager57
Fri Sep 29, 2017 11:40 pm
Forum: Technical Support Discussions
Topic: Ukraine Hack
Replies: 7
Views: 19478

Re: Ukraine Hack

Thanks Jon. I just submitted the requested info to tech@icrealtime.com. Will await your reply.
by voyager57
Fri Sep 29, 2017 6:09 pm
Forum: Technical Support Discussions
Topic: Ukraine Hack
Replies: 7
Views: 19478

Re: Ukraine Hack

Jon, Thanks for the info. I rebuilt both systems using the best practices guide. Default passwords were never used originally, but found port 80 open per the way my dealer installed it which I was told by customer service was a mistake. My question is how do end users, which is what I am, get notifi...
by voyager57
Mon Sep 25, 2017 3:01 pm
Forum: Technical Support Discussions
Topic: Ukraine Hack
Replies: 7
Views: 19478

Ukraine Hack

I have two separate NVR systems and over the weekend, had both get hacked by what I've been able to determine is an IP address from the Ukraine. What happened is all cameras went offline and completely disappeared from the device list. Multiple reboots, etc. did not resolve. At first I thought it wa...
by voyager57
Thu Jul 13, 2017 1:56 am
Forum: Technical Support Discussions
Topic: ICDDNS.com Down
Replies: 12
Views: 11614

Re: ICDDNS.com Down

It's back up! The website itself is throwing a 404 error, but the actual service seems to running since DNS records are no longer timing out and now forwarding correctly. You just saved my day tomorrow. Thanks!!!
by voyager57
Wed Jul 12, 2017 6:02 pm
Forum: Technical Support Discussions
Topic: ICDDNS.com Down
Replies: 12
Views: 11614

Re: ICDDNS.com Down

While I understand this is a free service, we've gone from an initial 24 hour estimate to now being told there are no new updates almost 72 hours after it went down. Has the problem been identified? Are we looking at additional hours or days before the server is restored? Is ICDDNS being discontinue...
by voyager57
Tue Jul 11, 2017 1:50 pm
Forum: Technical Support Discussions
Topic: ICDDNS.com Down
Replies: 12
Views: 11614

Re: ICDDNS.com Down

Thanks for the update. Yes I'm aware the NVRs can be accessed via public IP, however both locations are weekly vacation rental properties so cannot call and ask the current guests to query the public IP for me. Is there any way you can see the last IP address registered if I send a private message w...
by voyager57
Tue Jul 11, 2017 12:47 pm
Forum: Technical Support Discussions
Topic: ICDDNS.com Down
Replies: 12
Views: 11614

Re: ICDDNS.com Down

Is there an update on this? As of this morning, the service is still down. Is there a larger server problem going on? I'm trying to avoid having to make a service call to the remote NVRs to reconfigure since they are hours away and in opposite directions. Appreciate any update you can provide.
by voyager57
Mon Jul 10, 2017 2:34 pm
Forum: Technical Support Discussions
Topic: ICDDNS.com Down
Replies: 12
Views: 11614

ICDDNS.com Down

I have ICDDNS.com set up on a few systems. The service has been down since last night which is preventing us from connecting to remote NVRs. Is this a known issue that's being worked on and any ETA on when it will be back up? Thanks so much.

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