Search found 18 matches

by ICR-JonM
Tue Jul 11, 2017 1:11 pm
Forum: Technical Support Discussions
Topic: ICDDNS.com Down
Replies: 12
Views: 15678

Re: ICDDNS.com Down

Hello voyager57, The service is still down, and is being worked on. I do not have any more information on that currently. If there is someone with a smartphone at either location, you may call them and have them get the current public IP using their phone. The NVRs can be accessed using the public I...
by ICR-JonM
Mon Jul 10, 2017 1:49 pm
Forum: Technical Support Discussions
Topic: Snap shot
Replies: 4
Views: 6454

Re: Snap shot

Hi GMcGregor,

There is no way to delay the snapshot, unfortunately. The delay setting tells the recorder how long to keep recording after the alarm ends. You may also call us at: 786-454-9372, option 2, if you would like to discuss it further. Thanks.
by ICR-JonM
Fri Jun 16, 2017 3:56 pm
Forum: IC Realtime Technical Support Guides
Topic: Web UI: Installing Web Plugins in Internet Explorer
Replies: 0
Views: 7763

Web UI: Installing Web Plugins in Internet Explorer

This guide applies to: Accessing IC Realtime IP cameras and recorders using the web interface in Internet Explorer (WINDOWS OS ONLY) QsG_WebPlugin_1.png QsG_WebPlugin_2.png QsG_WebPlugin_3.png QsG_WebPlugin_4.png QsG_WebPlugin_5.png QsG_WebPlugin_6.png QsG_WebPlugin_7.png Download this guide: QsG_W...
by ICR-JonM
Mon Jun 05, 2017 2:27 pm
Forum: Technical Support Discussions
Topic: IH-6300 Series
Replies: 3
Views: 6173

Re: IH-6300 Series

Hi Roger, The audio from the VTO (camera station) can be recorded, if the audio options are enabled on the NVR in the Encode menu (Main Menu -> Camera -> Encode). The audio from the indoor station would not be recorded. Give us a call if you have further questions or need help setting it up: 954-772...
by ICR-JonM
Mon Jun 05, 2017 2:21 pm
Forum: Technical Support Discussions
Topic: Remote viewing timeout
Replies: 5
Views: 11608

Re: Remote viewing timeout

Richard,

You can connect to and view your cameras using either the public IP address, a DDNS address, or using the P2P function on the device.
by ICR-JonM
Wed May 24, 2017 3:09 pm
Forum: Technical Support Discussions
Topic: IH-6300 Series
Replies: 3
Views: 6173

Re: IH-6300 Series

Hi Roger,

The 6311 and 6260 can both be added as a remote device to your NVR708N. You will be able to view & record the video, as well as use the bi-directional talk features. Give us a call at: 954-772-5327 if you need to discuss it further or have more questions. Thank you.
by ICR-JonM
Mon Nov 07, 2016 2:51 pm
Forum: IC Realtime Software Support Guides
Topic: IC Realtime SmartICRSS Quickstart Guide
Replies: 0
Views: 6521

IC Realtime SmartICRSS Quickstart Guide

This guide applies to: SmartICRSS software v1.13. SmartICRSS acts as the central monitoring software for all IC Realtime equipment. Download this guide: HT_SmartICRSS113.pdf QsG_SmartICRSS113_1.png QsG_SmartICRSS113_2.png QsG_SmartICRSS113_3.png QsG_SmartICRSS113_4.png QsG_SmartICRSS113_5.png QsG_S...
by ICR-JonM
Mon Nov 07, 2016 2:51 pm
Forum: IC Realtime Software Support Guides
Topic: IC Realtime ICIP | DVR | NVR Finder Utility Software Guide
Replies: 0
Views: 5752

IC Realtime ICIP | DVR | NVR Finder Utility Software Guide

This guide applies to: The latest version of the IC Realtime ICIP | DVR | NVR Finder Utility software (Windows download here ). This software is used for installation and maintenance of networked IC Realtime equipment excluding the EL-IP series of cameras which has its own software. The ICIP | DVR ...

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